Terms of Service
1. Acceptance of Terms
By accessing and using the Luggage Logic website and platform (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use this Service. Luggage Logic reserves the right to modify these terms at any time, and your continued use of the Service following such modifications constitutes your acceptance of the updated terms.
2. Service Description
Luggage Logic is a diagnostic platform designed to help business travellers and hotel operations teams identify and resolve luggage logistics problems. The Service provides step-by-step guidance, practical solutions, and operational frameworks to address common friction points in luggage handling, tracking, and guest satisfaction.
The Service is provided on an "as-is" basis and is intended to support decision-making and operational improvement. Luggage Logic does not guarantee specific outcomes, metrics, or results from implementing the guidance provided through the platform.
3. Permitted Use
You agree to use the Luggage Logic Service only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Service. Prohibited behaviour includes:
- Harassing or causing distress or inconvenience to any person;
- Transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Service;
- Attempting to gain unauthorised access to the Service or its systems;
- Reproducing, duplicating, copying, or selling the Service or its content for commercial purposes without explicit written permission;
- Reverse engineering, decompiling, or attempting to derive the underlying logic or structure of the Service;
- Using automated tools, bots, or scripts to access or scrape the Service without authorisation.
4. Intellectual Property Rights
All content, materials, design, text, graphics, illustrations, logos, and interactive features on the Luggage Logic Service are the exclusive property of Luggage Logic or its content suppliers and are protected by international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and view the Service for your personal or internal business use only. You may not reproduce, distribute, transmit, display, or perform any content from the Service without prior written consent from Luggage Logic, except as permitted by applicable law for personal, non-commercial purposes.
The Luggage Logic name, logo, and all related marks are trademarks of Luggage Logic. Unauthorised use of these trademarks is prohibited.
5. User-Generated Content
If you submit, post, or display content on the Luggage Logic Service (including feedback, case studies, or operational data), you grant Luggage Logic a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and distribute such content for the purposes of improving the Service and providing diagnostic guidance to other users. You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or applicable laws.
6. Disclaimers
The Luggage Logic Service is provided on an "as-is" and "as-available" basis. Luggage Logic makes no warranties, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Luggage Logic does not warrant that: the Service will be uninterrupted, error-free, or free from viruses or harmful components; the information provided will be accurate, complete, or suitable for your specific circumstances; or that any defects in the Service will be corrected.
The diagnostic guidance, operational frameworks, and solutions provided through Luggage Logic are based on industry best practices and practical experience. However, results depend on implementation, local conditions, regulatory requirements, and factors beyond Luggage Logic's control. Luggage Logic does not guarantee specific operational improvements, cost savings, or guest satisfaction outcomes.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Luggage Logic shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to damages for loss of profits, revenue, data, or business opportunity, even if Luggage Logic has been advised of the possibility of such damages.
Luggage Logic's total liability for any claim arising from or relating to the Service shall not exceed the amount you have paid to Luggage Logic in the twelve months preceding the claim, or if no payment has been made, shall not exceed one hundred Egyptian pounds (EGP 100).
Some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, Luggage Logic's liability shall be limited to the greatest extent permitted by law.
8. Indemnification
You agree to indemnify, defend, and hold harmless Luggage Logic, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from or relating to your use of the Service, your violation of these Terms of Service, or your infringement of any third-party rights.
9. Third-Party Links and Content
The Luggage Logic Service may contain links to third-party websites, resources, or services that are not operated by Luggage Logic. Luggage Logic does not endorse, control, or assume responsibility for the content, accuracy, or practices of third-party sites. Your use of third-party links is at your own risk and subject to the terms and conditions of those third parties.
10. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law principles. Any dispute, claim, or proceeding arising from or relating to these Terms of Service or the Service shall be subject to the exclusive jurisdiction of the courts of Alexandria, Egypt, and you agree to submit to the personal jurisdiction of such courts.
11. Termination
Luggage Logic reserves the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions of these Terms of Service that by their nature should survive termination shall continue in effect.
12. Modifications to the Service
Luggage Logic may modify, suspend, or discontinue the Service or any portion thereof at any time without notice or liability. Luggage Logic shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
13. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms of Service, together with the Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Luggage Logic regarding the Service and supersede all prior negotiations, representations, and agreements, whether written or oral.
15. Contact and Questions
If you have any questions about these Terms of Service, the Service, or your use thereof, please contact Luggage Logic at:
Email: hello@omangoet.com
Phone: +20 10 4699 6564
Location: Alexandria, Egypt
Last Updated: January 2026. Luggage Logic reserves the right to update these Terms of Service at any time. Your continued use of the Service following publication of updated terms constitutes your acceptance of those changes.